(a) You may cancel by contacting us by:
(i) phone 03 9087 9383; and
(ii) email [email protected] or [email protected]
With prior notice of at least 7 days your project can be rescheduled to another date. Extension can be made 2 times only. Any further extension will be chargeable.
We understand that plans may change due to uncontrollable and external circumstances. Missed appointments for testing or consultation can be unintentional or may stem from an emergency, etc. Therefore, subjected to approval by C-PRAV Certification Services Pty Ltd., full or part refund for cancellation due to such circumstances may be considered if such evidence is supplied.
Our business firmly believes that a good client and business relationship is based upon mutualunderstanding. Questions about our cancellation policy should be directed to 03 9087 9383.
Please sign that you have read, understood and consented to this Cancellation Policy. By signing, you understandthat you are holding a spot and you may be charged a cancellation fee if an appointment is canceled without providing notice at least 7 business days before start of testing or before start consulting work or if the appointment ismissed.
Download PDF to sign here: