Compliance & Product Regulatory ApproVals

New guidelines for refund of BIS govt fee under scheme II of schedule II of BIS

BIS has released the new guidelines for refund of BIS govt fee paid by applicant for various cases under Compulsory registration order. The guidelines have explained various cases and the solutions to deal at the time of duplicate payments.

Applicant has to proactively request for refund to BIS over email or portal. Delay in the action may cause delay in the refund process.

Guideline of refund of govt fee is NOT applicable when:

Refund will not be made in case of grant of license/ Inclusion/ renewal/ other service request get cancelled or rejected by BIS after submitting unsatisfactory clarification given by applicant against the query raised by BIS.

Guideline of refund of govt fee is applicable in following scenarios:

Scenario

Remark

When applicant applied for grant of license instead of Inclusion or vice versa

Full payment will be refunded as soon as applicant applies for new Inclusion or vice versa

When applicant applies for Inclusion or other service request just before the license/ R-number comes under deferment/suspension period

Full payment will be refunded upon the request by applicant as new application would not be successfully complete due to expiry of license

Payment failed for any new application and not received by BIS

Payment if deducted will be refunded by payment gateway provider and not by BIS

Single payment made for new application (fresh/ Inclusion / renewal/ etc) and receipt has been generated

Applicant can request via online/email for withdraw of payment within 24 hours from the date of application. Application fee and applicable taxed with be deducted from the refund amount

Multiple payment attempts done by applicant; however single receipt has been generated for single successful payment

Payment if deducted for failed payment attempts will be refunded by payment gateway provider and not BIS.

Applicant can request via online/email for withdraw of successful single payment within 24 hours from the date of application. Application fee and applicable taxed with be deducted from the refund amount

Multiple payment done by applicant received by BIS, however single receipt has been generated for multiple successful payment

BIS will give the complete refund of duplicate payments being done.

Applicant can request via online/email for withdraw of successful single payment with receipt within 24 hours from the date of application. Application fee and applicable taxed with be deducted from the refund amount

Multiple payment done by applicant received by BIS and multiple receipt of payment have been generated

The earliest payment received by BIS will treated as primary amount and rest duplicate amount will be completely refunded to applicant.

Payment made for new application after the expiry/cancellation of license due to technical error

Complete refund is applicable by BIS

Excess fee is processed due to technical error

Excess fee will be refunded by BIS

Here is the link of official order https://www.crsbis.in/BIS/app_srv/tdc/gl/docs/Electrical-Equipment-Quality.pdf

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Praveen Rao

CEO & Technical Director, C-PRAV Group: Australia, New Zealand, India & Canada 

C-PRAV Labs & Certifications 

Professional engineering experience of 30+ years with technical and managerial skills obtained from professional degree, courses, and hands-on experience, while working with organizations and companies involved in Design & Development, Testing, Inspection, Certification and Compliance (TICC). 

Management of electrical/electronic products & systems Testing and Certifications for Global markets in Consumer, Industrial, IT, Telecom, Defence, Medical, and Automotive Industries. Overall advisory for Standards, Regulations, Testing and Certifications for Global Market Access (GMA). 

  • ISO/IEC 17025 Lab Quality Management 
  • NATA Authorised Signatory (1995 to 2000) for EMC Testing 
  • NATA & IANZ Authorised Technical Assessor (current)
  • EMI/EMC, RF/Wireless, EMR-RF Exposure/SAR 
  • NATA Technical Assessors Advisory Committee (current) 
  • Current Chair of Australian EMC National Standards Committee 
  • Member of Australian National standards committees for Safety, Radio, RF Exp/SAR 
  • Represent Australia in International Standards committees like IEC, CISPR, IEEE 
  • Member of Telecommunications Certification Body Council, USA and European REDCA